Privacy Policy for Pro Drip Plumbing
Introduction
Pro Drip Plumbing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us in any manner.
Information We Collect
Personal Information
We may collect the following personal information when you engage with us:
- Name
- Contact details (email address, phone number, mailing address)
- Payment details (for billing purposes)
- Location information (for service requests)
Any other details you provide when communicating with us
Non-Personal Information
We automatically collect non-personal information when you visit our website, including:
- Browser type and version
- IP address
- Device type
- Pages visited and time spent on our website
- Referring website
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our plumbing services
- To process payments and invoices
- To respond to customer inquiries and support requests
- To send service updates, promotions, and important notices
- To enhance website functionality and user experience
- To comply with legal obligations
Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share it with:
- Third-party service providers assisting in our business operations (e.g., payment processors, IT support, marketing agencies)
- Legal authorities if required by law or to protect our rights
- Business partners with your consent
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure data storage, and access controls.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.
Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Lodge a complaint with regulatory authorities if you believe your data is mishandled
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Contact Us
For any questions regarding this Privacy Policy, you may contact us.